Order process
Do you want to place an order in our webshop? Below you can read the ordering process.
Shop your favorite merchandise
Via the menu you navigate to the category and then to the product of your choice. The competition shirts can be printed with a name and number as desired. You can indicate this under the fields where you also choose the right size. Then click on 'Add to cart' to order the item. In the bar at the top you now see the number of items in your shop wall and the value. You can continue shopping or choose to checkout.
Seasonticket holder discount
The customer number on your season ticket is also your 10% discount code. This code does not apply to the sale and does not apply to the shipping costs. Is your customer number not working? Then mail [email protected] and we will check it for you.
Shopping cart
Click on the shopping cart icon at the top to view your order. You can choose to continue shopping or add related products. Do you want to checkout? Enter a discount code if necessary and click on complete order.
Check-out
On this page you fill in all your details and you can immediately complete your order.
Your details
Already have an account? Then click on 'Log in or register' and log in under 'Registered customers'. If you have forgotten your password, you can easily retrieve it by clicking on 'Forgotten password' and then entering the e-mail address that is linked to your account. You will receive an email to reset your password.
Don't have an account yet? Then click on 'Log in or register' and under 'New customers' choose 'Checkout as a guest' or 'Register'. Then fill in your details. If the delivery address is NOT the same as your billing address, put a check at the bottom next to 'Ship to a different address'
Shipping method
You can pick up the order in the physical fan shop in the Koning Willem II stadium or choose to have the order delivered by DHL.
Payment method
At the moment it is possible to pay via iDeal (NL), Bancontact (BE), SOFORT Banking (DE), VISA and Mastercard. Click here for more information.
Confirmation
Check the contents of your shopping cart again and add a discount code or comment if necessary. Do you actually want to order? Click on 'Buy' to confirm your order and agree to the terms and conditions. You will then be redirected to the online payment environment of your bank and you can complete the payment. When the payment is successful you will see an overview of your order. If you have created an account, you will also find this overview under My Account.
Any questions?
Do you have any questions about our products, the purchase process or your order? Mail [email protected] or submit a ticket in My Account under 'My Tickets' so that we immediately have your order number and details at hand.
Have fun with your purchase!